Frequently Asked Questions
Everything you need to know about shopping with White Knight.
What is the typical shipping timeframe for my order?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
How do I ensure I select the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund incur a small restocking fee.
How should I care for my White Knight apparel?
To maintain the quality of our premium fabrics, we recommend machine washing cold on a gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every garment.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order once it has been placed?
Yes. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.